Finding good Mustang Mach-E service shouldn not be this hard

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Lily_Shen

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I went to two different Ford dealers for my 30,000-mile service, and both experiences were a mess!

First dealer: Took my call, promised a follow-up, never got one, even after multiple calls.

Second dealer: Not EV-certified but said they could rotate the tires. Turns out they only inflated them too much and called it a day.

Checked my tire pressure after getting home: Three at 49 PSI, one at 50, way too high as I remember from stock.

Why is it so difficult to get basic maintenance done for an EV at a Ford dealership?
 
I feel your pain! That's a classic case of dealerships just not being up to speed with EVs yet. It's like they're still stuck in the gas-powered era and they're just not trained or equipped to handle the Mach-E. Honestly, it's a huge problem, and it's frustrating as hell. It sounds like you need to find a dealer that's actually EV-certified or maybe even an independent shop that specializes in EVs. Word of mouth is your best bet so ask around in local Mach-E groups or online forums to see where other owners are getting good service. It's ridiculous that basic maintenance is such a headache, but until Ford gets their dealers trained up, we're stuck hunting for the good ones.
 

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