Apple CarPlay Call Quality Issues

[StephenCGreen]

Hey guys! Anyone else having trouble with static or dropped calls on Apple CarPlay? It’s been really frustrating for me lately. It’s odd because calls come through perfectly when I switch to my phone speaker, so I’m leaning away from thinking it’s a phone issue. Anyone have any insights or solutions for this?

 

[Garci.20]

My SA told me that it's not a car issue, it's a known issue with the latest version of iOS, and CarPlay.

 

[Siddgeir_8Ykc]

I had a similar issue with my CarPlay, and it turned out to be something simple, my USB cable was a little worn out. Swapping it for a fresh, high-quality cable fixed it right away. If you’re using wireless CarPlay, try reconnecting or updating the firmware for both your phone and the car.

 

[sherwin143!]

To address static or dropped calls on Apple CarPlay, ensure a stable connection and troubleshoot potential issues with your phone, car's infotainment system, and the USB cable.

I found the latest troubleshooting steps:

Update iOS and car's infotainment system software: Outdated software can cause compatibility issues.
Reset network settings: Go to Settings > General > Reset > Reset Network Settings to resolve potential network issues.
Check for interference: Wireless interference from nearby devices or power lines can affect CarPlay connections.
Check audio settings: Ensure the audio is set to play through the car's speakers.
Ensure Siri is enabled: Siri is required for some CarPlay features.
Check call audio routing: Go to Settings > Accessibility > Touch > Call Audio Routing to make sure it's set to automatic

I hope that helps!

 

[Wineeeee24]

To address static or dropped calls on Apple CarPlay, ensure a stable connection and troubleshoot potential issues with your phone, car's infotainment system, and the USB cable.

I found the latest troubleshooting steps:

Update iOS and car's infotainment system software: Outdated software can cause compatibility issues.
Reset network settings: Go to Settings > General > Reset > Reset Network Settings to resolve potential network issues.
Check for interference: Wireless interference from nearby devices or power lines can affect CarPlay connections.
Check audio settings: Ensure the audio is set to play through the car's speakers.
Ensure Siri is enabled: Siri is required for some CarPlay features.
Check call audio routing: Go to Settings > Accessibility > Touch > Call Audio Routing to make sure it's set to automatic

I hope that helps!

I don't have any related issues, but this is good to be saved. You will never know when you need it. I bookmarked it.