Confusion with my service and maintenance

[TripleJ90]

I took my car to the dealer for a driver-side noise issue, which has a TSB. I wonder if I’d have been charged if I didn’t mention it. Also, I’m confused about the maintenance schedule, three dealers gave me different answers, and the manuals contradict each other. What’s the correct source of info?

 

[MachE25]

It would be helpful to provide more details. For instance, what year is your car? If it's a 2021, the bumper-to-bumper warranty may have already expired, meaning you'd likely be responsible for any repairs related to window noise (even if there’s a TSB).

The best place to find maintenance information is the owner's manual, which should be your car’s go-to reference. For example, here’s the manual for the 2023 model: https://www.fordservicecontent.com/...g_Mach-E_Owners_Manual_version_1_om_EN-US.pdf.

 

[TripleJ90]

Thanks for the advice...My car’s a 2023, so I guess warranty coverage is still good. I’ll check the owner’s manual for maintenance clarity.

 

[DorisMod]

I just follow the 10k miles schedule.

 

[Jumbo_13]

The best place to find maintenance information is the owner's manual, which should be your car’s go-to reference. For example, here’s the manual for the 2023 model: https://www.fordservicecontent.com/...g_Mach-E_Owners_Manual_version_1_om_EN-US.pdf.

I think they removed the schedule maintenance from the manual.

 

[bradenbogar]

That’s frustrating when the info doesn’t line up. If the TSB covers it, you should be good under warranty, but yeah, the manual can be a mess sometimes. I’d recommend double-checking with the manufacturer’s website or even a trusted independent shop to get a clearer picture on the maintenance schedule.