Finding good Mustang Mach-E service shouldn not be this hard

[Lily_Shen]

I went to two different Ford dealers for my 30,000-mile service, and both experiences were a mess!

First dealer: Took my call, promised a follow-up, never got one, even after multiple calls.

Second dealer: Not EV-certified but said they could rotate the tires. Turns out they only inflated them too much and called it a day.

Checked my tire pressure after getting home: Three at 49 PSI, one at 50, way too high as I remember from stock.

Why is it so difficult to get basic maintenance done for an EV at a Ford dealership?

 

[Rainb000wBright]

I feel your pain! That's a classic case of dealerships just not being up to speed with EVs yet. It's like they're still stuck in the gas-powered era and they're just not trained or equipped to handle the Mach-E. Honestly, it's a huge problem, and it's frustrating as hell. It sounds like you need to find a dealer that's actually EV-certified or maybe even an independent shop that specializes in EVs. Word of mouth is your best bet so ask around in local Mach-E groups or online forums to see where other owners are getting good service. It's ridiculous that basic maintenance is such a headache, but until Ford gets their dealers trained up, we're stuck hunting for the good ones.

 

[Cragsy8916]

I went to two different Ford dealers for my 30,000-mile service, and both experiences were a mess!

First dealer: Took my call, promised a follow-up, never got one, even after multiple calls.

Second dealer: Not EV-certified but said they could rotate the tires. Turns out they only inflated them too much and called it a day.

Checked my tire pressure after getting home: Three at 49 PSI, one at 50, way too high as I remember from stock.

Why is it so difficult to get basic maintenance done for an EV at a Ford dealership?

That's crazy! I’d say look for an EV-specific shop or at least one with a solid rep for handling EVs properly. It's super annoying that you're the one having to figure this out when it really should be standard by now!

 

[chungo98]

It’s wild that dealerships are still behind the curve with EV maintenance, especially with something like tire pressure being such a basic thing. Definitely look for an EV-certified dealer or a specialist who knows what they're doing. It shouldn't be this hard to get simple stuff taken care of! It’s honestly a wonder they’re still so unprepared for EVs.